Retail Customer Refund Policy OrGano Gold (OG) stands behind the quality of our products, and believes that you will enjoy them as well. We welcome you to try our products with full confidence. If you are not satisfied with your product experience for any reason, you may return up to one box of each product within 30 days, no questions asked, for a 100% refund of the product price (shipping fees excluded). In the event you have purchased multiple boxes of the same product, we ask that the extra boxes be in unopened, resalable condition. Please contact your OG Representative for processing.